We do our best to provide support in a timely manner without a full-time staff standing by. This does mean there are times it takes us the same amount of time as the bigger hosting services to respond. (Typically we are much faster responding but I’m not willing to guarantee it. You know, life and stuff… 🙂 )
For a faster resolution, please submit the form below and be as detailed as you can. If we don’t need to ask any questions we can generally respond notifying you of the action taken to resolve your issue. That’s what we always aim for!